Account Executive

Baghdad, Iraq

Job description

Position title:     Account Executive

Reporting to:     Account Manager

Department:     Sales, Key Account Department

Location: Baghdad

What’s the job?

The Account Executive is a really important part of the account team and wider client services department. The Account Executive is responsible for helping to build relationships with clients, suppliers, and partners by delivering excellence, every day.

The Account Executive works closely with the Account Manager to ensure that all project work is delivered brilliantly. Always on time, on budget, with the best eye for detail.

An Account Executive needs to be full of energy and eager to learn. She/he should also bring new ideas and be confident to share these with colleagues at all levels.


Team skills – A successful Account Executive must:

            Possess good time management and prioritization skills; be able to manage several work streams and ‘keep the plates spinning

            Build relationships with their Account Team and other departments

            Effectively manage expectations with the team

            Always look out for others in the team

            Liaise with all departments within the company on specific projects

            Assist the Account Manager in the provision of efficient client servicing

            Earn the respect of team members across all departments in the company

            Demonstrate a contagious positive outlook

Relationship building – A successful Account Executive must:

            Be seen as a ‘safe pair of hands by the client

            Ensure a strong rapport is built between the client and the company

            Develop close rapport with clients, suppliers, and partners

            Gain trust and respect from day-to-day contacts

            Build persuasive arguments

            Behave confidently with clients

            Strive to raise her/his profile


Financial Management – A successful Account Executive must:

            Develop and administer budgets, allocating and managing time spent with the team

            Demonstrate clear and concise estimating and billing

            Ensure efficient billing

            Identify profit opportunities

            Be commercially aware and understand the profitability

            Be able to collate financial data (time reconciliations Etc.) for the Account Manager

Project Management – A successful Account Executive must:

            Demonstrate the ability to listen and understand

            Strive to develop clear and concise briefing documents

            Manage day-to-day administration across projects to ensure successful client servicing. E.g. Status Reports, Timing Plans, Contact Reports, Meeting Agendas, etc.

            Possess and apply a solid understanding of relevant suppliers, their processes, and briefing

            Ensure smooth day-to-day running of their accounts/ projects

            Demonstrate strong organizational skills to ensure a smooth flow of work throughout the company

            Demonstrate management of deadlines for projects

            Efficient contact report follow-up keeping the client regularly informed of progress

            Be prepared for all-eventualities


Presentation skills – A successful Account Executive must:

            Be a good salesperson – solid written and verbal presentation skills that effectively communicate the agency’s POV

            Demonstrate solid PowerPoint, Excel, and MS Office skills


Marketing skills – A successful Account Executive must:


            Possess a good knowledge of the fundamentals of sales across disciplines i.e., planning, creative, activation, evaluation, and the ability to be able to apply this and insight to the advantage of the client’s business

Brand knowledge – A successful Account Executive must:

            Demonstrate an understanding of the brand (e.g., Product, Strategy, and Promotion)

            Maintain up-to-date competitive/industry data across all their accounts

            Take regular field trips so that the client feels the Accounts Executive is in constant touch with their industry/market


A successful Account Executive must:

            Develop an in-depth understanding of INTEGRATED PATH, our history, our beliefs, and our vision


Surprise and delight – A successful Account Executive must:

            Contribute to client and company above and beyond the call of duty

            Demonstrate a commitment to the company that goes beyond the remit of their own immediate clients’ team

Business driver – A successful Account Executive must:

            Actively promote INTEGRATED PATH to 3rd parties and through social media

            Support new business pitches

            Be able to create & pro-actively develop opportunities to grow existing client business

Moving up to the next level

In order to progress to the next stage, you need to achieve excellence in all of the areas laid out and also demonstrate your skills in the following areas:

            A high standard of delivery on execution objectives for your clients and for INTEGRATED PATH

            A sound knowledge of the company’s sales processes

            Demonstrating ownership, motivation, and responsibility on all your accounts, ensuring that you are proactively driving to exceed your client’s expectations

            Excellent people management skills; you should be relied on and respected by your colleagues and by the company as a whole

Job Responsibilities


Serves customers by identifying their needs; engineering adaptations of products, equipment, and services.

Job Duties

-Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.

-          Provides product, service, or equipment technical and engineering information by answering questions and requests.

-          Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedules.

-          Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel.

-          Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.

-          Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.

-          Submits orders by conferring with technical support staff; costing engineering changes.

-          Develops customer's staff by providing technical information and training.

-          Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislation; advising a customer on product, service, or equipment adherence to requirements; advising a customer on needed actions.

-          Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.

-          Maintains professional and technical knowledge by attending educational workshops; reviewing publications; establishing personal networks; participating in professional societies.

-          Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.

-          Contributes to team effort by accomplishing related results as needed

Skills and Qualifications

Problem-Solving, Product Knowledge, Selling to Customer Needs, Software Requirements, Product Development, Presentation Skills, General Programming Skills, Technical Understanding, Verbal Communication, Requirements Analysis, and Innovation.

Candidates must have at least Bachelor's degree in the following:

Computers Engineering, IT Engineering, Software Engineering, Electronic Engineering, Communications Engineering, Control Engineering, Power Engineering, Electrical Engineering or Computer Science

The English Language is essential.