IT Sales Engineer


Serves customers by identifying their needs; engineering adaptations of products, equipment, and services.

Job Duties
- Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.
- Provides product, service, or equipment technical and engineering information by answering questions and requests.
- Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.
- Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel.
- Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.
- Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
- Submits orders by conferring with technical support staff; costing engineering changes.
- Develops customer's staff by providing technical information and training.
- Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislation; advising customer on product, service, or equipment adherence to requirements; advising customer on needed actions.
- Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
- Contributes to team effort by accomplishing related results as needed.

Skills and Qualifications
Problem Solving, Product Knowledge, Selling to Customer Needs, Software Requirements, Product Development, Presentation Skills, General Programming Skills, Technical Understanding, Verbal Communication, Requirements Analysis, Innovation.

Candidates must have at least Bachelor degree in the following:
Computers Engineering, IT Engineering, Software Engineering, Electronic Engineering, Communications Engineering, Control Engineering, Power Engineering, Electrical Engineering or Computer Science
English Language is essential.
Interested candidates should apply to jobs@int-path.com


Baghdad, Iraq
Sales

IT Engineer Internship Opportunity

INTEGRATED PATH is a leading IT solutions provider and systems integrator based in BAGHDAD having partnerships with World’s leading IT vendors and serves Enterprises across IRAQ.
We are excited to announce the opening of our application for Internship Program. The program is for four engineers to be interned within the existing team in Key Account Department ‘KAD’ which is located in Al-Saadoon Street. The opportunity is to for 3 months and after that, there will be a project which is to be considered as an exam covers the internship period, and if the intern passes the exam; will be recruited a part of INTEGRATED PATH’s fixed staff and will hold a position of ‘IT Engineer’.

The application closes on October 12th 2021. All related majors are welcome as long as you have a passion and demonstrated interest in pursuing a career in IT business.

Job Description:

- Implementation specialist meets with the client after a sale is made. Instructs and trains users on use of ERP solution.
- Good understanding of business and operational processes including Sales/purchase, human resources, payroll and point of sale.
- System analysis He has tasks help project manager to leads a sessions to collect data, documents and other information and create specifications that describe how the system will be implemented for the client.
- Following the meetings, the specialist implement a project plan and schedule that lists each task in the implementation project, the person with accountability for the task and the task's due date. Specialists distribute the project plan to the entire team to get their feedback and confirm the project milestone dates.
- Good knowledge in Microsoft Excel.
- Troubleshoot and respond to system requests by providing detailed resolutions to supported customers within the pre-determined time frame of the contracted service level agreement.
- Follow through with customers whose issues are not closed to Identify solutions to work around open issues that are under investigation or pending resolution to the tickets assigned by a Team Lead or Manager.
- Complete, maintain all company paperwork in a timely, accurate and efficient manner alongside the company’s guidelines.

Job Requirements

- Candidates must have at least Bachelor degree in the following:
Computers Engineering, IT Engineering, Software Engineering, Electronic Engineering, Communications Engineering, Control Engineering, Power Engineering, Electrical Engineering or Computer Science.
- Good knowledge of business processes & accounting.
- Previous experience in ERP implementation.
- Quick and autonomous learner.
- Excellent communication skills.
- Affinity with the IT world.
- Excellent planning and communication skills.
- Ability to learn fast and execute accordingly.
- An affinity with the IT world, you understand what an ERP is and what open source is.
- Problem Solving, Product Knowledge, Selling to Customer Needs, Software Requirements, Product Development, Presentation Skills, General Programming Skills, Technical Understanding, Verbal Communication, Requirements Analysis, Innovation
- Define configurations and development activities required to fulfill customer requirements.
- Classify customer requirements which will need configurations and which will need development.
- Perform configuration tasks required by the client.
- Provide complete documentation for tasks needing development.
- Follow up with the clients to make sure that team will deliver what is required.
- Follow up with developers to get development tasks done in time.
- Deliver training on different Odoo modules.
- Help support team in supporting clients.
- Help sales team in demos and POC (Proof of Concepts job requirements)
- English Language is essential.

Baghdad, Iraq
Implementation

Customer Care & Support Engineer

INTEGRATED PATH is a leading IT solutions provider and systems integrator based in BAGHDAD having partnerships with World’s leading IT vendors and serves Enterprises across IRAQ.
We are excited to announce the opening of our vacancy for Customer Care & Support Engineer.

The application closes on the 1st of January, 2022. All related majors are welcome as long as you have a passion and demonstrated interest in pursuing a career in IT business.

The Technical Support Engineer will be the first point of contact with the customer, he/she will be responsible for the following :
1- Answering customers calls in a professional manner.
2-Take ownership of customer issues reported and see problems through to resolution by coordinating with relevant teams.
3- Diagnose, troubleshoot and identify solutions to resolve customer issues in L1 & L2.
4-Provide fast and accurate feedback to customers.
5- Taking all the necessary information required as per the instructions of the relevant teams ( Implementation and Technical).
6- Following up on helpdesk tickets in a daily manner and updating the customer about their ticket`s status regularly.
7- Creating and managing a knowledge base of prior issues faced and incrementally start applying solutions directly when applicable.
8- Ensure proper recording and closure of all issues.
9- Provide weekly and monthly reports.
10- Troubleshoot and respond to system requests by providing detailed resolutions to supported customers within the pre-determined time frame of the contracted service level agreement.
11- Follow through with customers whose issues are not closed to Identify solutions to work around open issues that are under investigation or pending resolution to the tickets assigned by a Team Lead or Manager.

Requirements:
1-Candidates must have at least Bachelor degree in the following:
Computers Engineering, IT Engineering, Software Engineering, Electronic Engineering, Communications Engineering, Control Engineering, Power Engineering, Electrical Engineering or Computer Science.
2- Excellent written and verbal English skills is essential.
3- Basic Knowledge in Linux Distributions.
4- Good organization skills.
5- Experience in Technical Documentation is a plus.
6- Experience in working with Developers and Software Engineers is a plus.
7-Ability to learn fast and execute accordingly.
8- Prior knowledge in Odoo ERP is a plus.

Baghdad, Iraq
Implementation

Account Executive

Job description
Position title: Account Executive
Reporting to: Account Manager
Department: Sales, Key Account Department
Location: Baghdad

What’s the job?
The Account Executive is a really important part of the account team and wider client services department. The Account Executive is responsible for helping to build relationships with clients, suppliers and partners by delivering excellence, every day.
The Account Executive works closely with the Account Manager to ensure that all project work is delivered brilliantly. Always on time, on budget, with the best eye for detail.
An Account Executive needs to be full of energy and eager to learn. She/he should also bring new ideas to the table and be confident to share these with colleagues at all levels.
Attitude
Team skills – A successful Account Executive must:
• Possess good time management and prioritization skills; be able to manage several work streams and ‘keep the plates spinning’
• Build relationships with their Account Team and other departments
• Effectively manage expectations with the team
• Always look out for others in the team
• Liaise with all departments within the company on specific projects
• Assist the Account Manager in the provision of efficient client servicing
• Earn the respect of team members across all departments in the company
• Demonstrate a contagious positive outlook

Relationship building – A successful Account Executive must:

• Be seen as a ‘safe pair of hands’ by the client
• Ensure a strong rapport is built between client and the company
• Develop close rapport with clients, suppliers and partners
• Gain trust and respect from day-to-day contacts
• Build persuasive arguments
• Behave confidently with clients
• Strive to raise her/his profile

Workflow
Financial Management – A successful Account Executive must:

• Develop and administer budgets, allocating and managing time spent with the team
• Demonstrate clear and concise estimating and billing
• Ensure efficient billing
• Identify profit opportunities
• Be commercially aware and understand profitability
• Be able to collate financial data (time reconciliations Etc.) for the Account Manager

Project Management – A successful Account Executive must:

• Demonstrate the ability to listen and understand
• Strive to develop clear and concise briefing documents
• Manage day-today administration across projects to ensure successful client servicing. E.g. Status Reports, Timing Plans, Contact Reports, Meeting Agendas, etc.
• Possess and apply a solid understanding of relevant suppliers, their processes and briefing
• Ensure smooth day-to-day running of their accounts/ projects
• Demonstrate strong organizational skills to ensure smooth flow of work through the company
• Demonstrate management of deadlines for projects
• Efficient contact report follow-up keeping the client regularly informed of progress
• Be prepared for all-eventualities

Communication

Presentation skills – A successful Account Executive must:

• Be a good sales person – solid written and verbal presentation skills that effectively communicate the agency’s POV
• Demonstrate solid PowerPoint, Excel, MS Office skills and develop an understanding of DTP (InDesign, PhotoShop etc.)

Knowledge
Marketing skills – A successful Account Executive must:

• Possess a good knowledge of the fundamentals of sales across disciplines i.e., planning, creative, activation, evaluation and the ability to be able to apply this and insight to the advantage of client’s business

Brand knowledge – A successful Account Executive must:

• Demonstrate an understanding of the brand (e.g., Product, Strategy and Promotion)
• Maintain up-to-date competitive/industry data across all their accounts
• Take regular field trips so that the client feels the Accounts Executive is in constant touch with their industry/the market

INTEGRATED PATH knowledge – A successful Account Executive must:

• Develop an in depth understanding of INTEGRATED PATH, our history, our beliefs and our vision

And…
Surprise and delight – A successful Account Executive must:

• Contribute to client and company above and beyond the call of duty
• Demonstrate a commitment to the company that goes beyond the remit of their own immediate clients’ team

Business driver – A successful Account Executive must:
• Actively promote INTEGRATED PATH to 3rd parties and through social media
• Support new business pitches
• Be able to create & pro-actively develop opportunities to grow existing client business

Moving up to the next level
In order to progress to the next stage, you need to achieve excellence in all of the areas laid out and also demonstrate your skills in the following areas:

• A high standard of delivery on executional objectives for your clients and for INTEGRATED PATH
• A sound knowledge of the company’s sales processes
• Demonstrating ownership, motivation and responsibility on all your accounts, ensuring that you are proactively driving to exceed your client’s expectations
• Excellent people management skills; you should be relied on and respected by your colleagues and by the company as a whole

Job Responsibilities

Serves customers by identifying their needs; engineering adaptations of products, equipment, and services.

Job Duties

- Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.

- Provides product, service, or equipment technical and engineering information by answering questions and requests.

- Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.

- Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel.

- Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.

- Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.

- Submits orders by conferring with technical support staff; costing engineering changes.

- Develops customer's staff by providing technical information and training.

- Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislation; advising customer on product, service, or equipment adherence to requirements; advising customer on needed actions.

- Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.

- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

- Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.

- Contributes to team effort by accomplishing related results as needed

Skills and Qualifications

Problem Solving, Product Knowledge, Selling to Customer Needs, Software Requirements, Product Development, Presentation Skills, General Programming Skills, Technical Understanding, Verbal Communication, Requirements Analysis, and Innovation.

Candidates must have at least Bachelor degree in the following:

Computers Engineering, IT Engineering, Software Engineering, Electronic Engineering, Communications Engineering, Control Engineering, Power Engineering, Electrical Engineering or Computer Science

English Language is essential.

Baghdad, Iraq
Sales

Customer Success Intern

INTEGRATED PATH is a leading IT solutions provider and systems integrator based in BAGHDAD having partnerships with World’s leading IT vendors and serves Enterprises across IRAQ.
We are excited to announce the opening of our vacancy for Customer Care & Support Engineer.

The application closes on the 1st of January, 2022. All related majors are welcome as long as you have a passion and demonstrated interest in pursuing a career in IT business.

The Technical Support Engineer will be the first point of contact with the customer, he/she will be responsible for the following :
1- Answering customers calls in a professional manner.
2-Take ownership of customer issues reported and see problems through to resolution by coordinating with relevant teams.
3- Diagnose, troubleshoot and identify solutions to resolve customer issues in L1 & L2.
4-Provide fast and accurate feedback to customers.
5- Taking all the necessary information required as per the instructions of the relevant teams ( Implementation and Technical).
6- Following up on Helpdesk tickets in a daily manner and updating the customer about their ticket`s status regularly.
7- Creating and managing a knowledge base of prior issues faced and incrementally start applying solutions directly when applicable.
8- Ensure proper recording and closure of all issues.
9- Provide weekly and monthly reports.
10- Troubleshoot and respond to system requests by providing detailed resolutions to supported customers within the pre-determined time frame of the contracted service level agreement.
11- Follow through with customers whose issues are not closed to Identify solutions to work around open issues that are under investigation or pending resolution to the tickets assigned by a Team Lead or Manager.

Requirements:
1-Candidates must have at least Bachelor degree in the following:
Computers Engineering, IT Engineering, Software Engineering, Electronic Engineering, Communications Engineering, Control Engineering, Power Engineering, Electrical Engineering or Computer Science.
2- Excellent written and verbal English skills is essential.
3- Basic Knowledge in Linux Distributions.
4- Good organization skills.
5- Experience in Technical Documentation is a plus.
6- Experience in working with Developers and Software Engineers is a plus.
7-Ability to learn fast and execute accordingly.
8- Prior knowledge in Odoo ERP is a plus.

Baghdad, Iraq
Sales

Functional Sales Engineer Internship


Serves customers by identifying their needs; engineering adaptations of products, equipment, and services.

Job Duties
- Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.
- Provides product, service, or equipment technical and engineering information by answering questions and requests.
- Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.
- Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel.
- Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.
- Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
- Submits orders by conferring with technical support staff; costing engineering changes.
- Develops customer's staff by providing technical information and training.
- Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislation; advising customer on product, service, or equipment adherence to requirements; advising customer on needed actions.
- Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
- Contributes to team effort by accomplishing related results as needed.

Skills and Qualifications
Problem Solving, Product Knowledge, Selling to Customer Needs, Software Requirements, Product Development, Presentation Skills, General Programming Skills, Technical Understanding, Verbal Communication, Requirements Analysis, Innovation.

Candidates must have at least Bachelor degree in the following:
Computers Engineering, IT Engineering, Software Engineering, Electronic Engineering, Communications Engineering, Control Engineering, Power Engineering, Electrical Engineering or Computer Science
English Language is essential.
Interested candidates should apply to jobs@int-path.com


Baghdad, Iraq
Sales

Videographer

Job Title: Videographer

Location: Baghdad

About INTEGRATED PATH

INTEGRATED PATH is a leading IT solutions provider and systems integrator based in Baghdad, Iraq. We have extensive experience in many diverse areas of software development, hardware supply and implementation, cloud solutions, hosting services, and advanced technologies. Our experienced staff of professionals has worked with a wide array of platforms, languages, and tools and met the customer’s satisfaction and business goals.

Job Overview:

As a videographer at INTEGRATED PATH, you will be crucial in creating compelling visual content that aligns with our client's brand identities and marketing objectives. You will be responsible for capturing, editing, and producing high-quality videos that engage and resonate with target audiences across various platforms.

Key Responsibilities:

Video Production: Plan, shoot, and edit videos for various purposes, including promotional content, social media, advertisements, and client testimonials.

Creative Collaboration: Work closely with the creative team to brainstorm and develop innovative video concepts aligned with client goals and marketing strategies.

Equipment Management: Ensure proper care, maintenance, and organization of video equipment. Stay updated on industry trends and recommend new tools or technologies to enhance video production quality.

Post-Production: Edit and polish video content to meet the highest standards, incorporating feedback from clients and internal stakeholders.

Storyboarding: Develop and present visual storyboards for client approval, ensuring alignment with their brand and messaging.

Client Interaction: Collaborate with clients during pre-production and production phases to understand their vision and provide updates on project progress.

Requirements:

Experience: A minimum of 1 year of professional experience in video production, with a strong portfolio showcasing a variety of projects.

Technical Proficiency: Proficient in using industry-standard video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and a solid understanding of video equipment and technology.

Creativity: ability to think creatively and develop unique, engaging concepts for video content that align with client objectives.

Collaboration: strong communication and collaboration skills, with the ability to work effectively in a team environment.

Attention to Detail: Meticulous attention to detail in shooting, editing, and delivering high-quality video content.

Adaptability: the ability to adapt to changing priorities and manage multiple projects simultaneously in a fast-paced environment.

Portfolio: Provide a comprehensive portfolio showcasing a range of video projects, including examples of different styles, genres, and industries.

Education: A bachelor's degree in film, video production, or a related field is preferred.

How to apply:

Interested candidates should submit their resume, portfolio, and a cover letter explaining their passion for videography and how their skills align with the requirements of the position.
INTEGRATED PATH is an equal-opportunity employer. We encourage candidates from all backgrounds to apply.

Baghdad, Iraq

Social Media Specialist

Job Requirements:

Proven experience as a social media specialist or similar role, with a strong background in copywriting.
Exceptional copywriting skills with the ability to craft compelling and persuasive content for various social media platforms.
In-depth knowledge of various social media platforms, trends, and best practices.
Strong understanding of content creation, curation, and social media analytics.
Exceptional written and verbal communication skills.
Creative mindset with the ability to develop engaging and shareable content.
Proficient in social media management tools and analytics platforms.
Up-to-date with the latest digital marketing trends and technologies.
Ability to work in a fast-paced environment and meet deadlines.
Excellent multitasking and organizational abilities.
Qualifications:

Bachelor's degree in marketing, communications, or a related field.
Proven success in managing social media campaigns and growing online communities.
Demonstrated expertise in copywriting for diverse audiences and brand tones.
Certifications in social media marketing or digital marketing are a plus.
Job Description:
As a social media specialist at Ultimate Path, you will be at the forefront of creating and executing innovative social media strategies for our diverse range of clients, incorporating your expertise in copywriting. Your role will involve:

Compelling Copywriting: Craft persuasive and impactful copy for social media posts, advertisements, and campaigns that resonate with target audiences and align with clients' brand messaging.

Content Creation: Develop engaging and shareable content, combining visual elements with compelling copy to drive audience engagement.

Strategy Development: Formulate effective social media strategies, placing a strong emphasis on the power of well-crafted copy to increase brand awareness, engagement, and lead generation.

Community Management: Engage with online communities, responding thoughtfully and fostering positive interactions through skillful copy.

Analytics and Reporting: Monitor and analyze social media performance, providing insightful reports and recommendations for continuous improvement, including recommendations for optimizing copy.

If you're a passionate social media specialist with a knack for compelling copywriting, we invite you to apply. Let's collaborate to create impactful narratives that elevate our clients' brands! Apply now and join us in shaping the future of online marketing. 🚀📝

Baghdad, Iraq